Relations with customers

Service, significance and needs of the customers are important factors in the way we operate.

At this time, our company has over 9.000 loyal, satisfied customers. How do we manage that?

  • we are ready to respond to every demand of our customers
  • we know that „time is money“, so we deliver the goods to our customers in the agreed time
  • with 60 sales specialists in the field and a fleet of over 100 vehicles, we are able to deliver goods „door to door“
  • cross-docking model of distribution enables faster and cheaper product delivery all over the country
  • we care about our customer network– we are available to them 12 hours a day
  • we offer after sales support and assistance to our network of customers
  • we function in accordance with the Law on Distribution of Tobacco products
Relations with customers